Tanzania

About
MultiChoice
Tanzania

Established in 1997, the MultiChoice Tanzania story is a remarkable one of consistent growth and investment, especially in the country’s creative video and film industries which have benefited from an almost exponential demand for locally made content.

Through it’s sourcing of goods and services (especially of television content), MultiChoice Tanzania is catalysing job creation, skills development and economic progress. Tanzanian customers have a choice of six packages and over 130 channels.

 

Digitalization

MultiChoice Tanzania places a strong emphasis on adopting cutting-edge technology. During the specified timeframe, we successfully integrated digitalization into our operational areas to improve our services, particularly in our payment channels, streamlining the customer experience. The implementation of payment options like the My DStv App, WhatsApp, DStv Website, and USSD serves as evidence of our commitment to this technological shift. This transformation has led customers to transition from the traditional practice of visiting our physical locations to embracing online self-service features. This allows them to conveniently make payments, check balances, and access technical solutions at their preferred times. This technological advancement enables us to accommodate a diverse customer base, considering the array of devices they utilize, effectively reaching a wide range of customers nationwide. Additionally, our DStv users now have the flexibility to enjoy DStv on the go through the DStv Stream.

Brand Recognition

As a responsible corporate citizen in Tanzania, our efforts have garnered significant recognition, during the year both locally and internationally. A noteworthy achievement is the brand's outstanding performance at the Business SDG Awards, organized by the UN Global Compact Local Chapter. MultiChoice received a total of 5 top awards, solidifying our position as a frontrunner in Sustainable Business Practices for 2023 in Tanzania.

The accolades earned are as follows:

  • Winner SDG 4: Recognition for our impactful programs, specifically the MultiChoice Talent Factory program
  • Winner SDG 8: Acknowledgment for our substantial investment in Local Content
  • Winner SDG 17: Recognition for our impactful partnerships
  • Overall Winner - Partnership Category
  • Overall Winner SDG Business Awards 2023

These accolades serve as a testament to our commitment to making a positive impact on society and our ongoing efforts to enrich the communities where we operate.

MultiChoice stands as a beacon of success in Africa, showcasing a remarkable journey over more than 25 years of operations in Tanzania. Throughout this period, Tanzanian filmmakers and production houses have harnessed the vast opportunities provided by Multichoice across Africa, contributing to the flourishing local creative industry. Collaborating with our group entities including M-Net, SuperSport, and Showmax, we've played a pivotal role in creating jobs and producing compelling content, recognizing that our success is intrinsically linked to the prosperity of our partners, communities, and country. Our commitment extends to furthering investments in the local creative sector, our employees, and the community at large.

Jacqueline Woiso
Managing Director, MultiChoice Tanzania

How we create social value

The MultiChoice Talent Factory (MTF)Our passion for and commitment to the African continent is unwavering as we pursue both the growth of our business and the upliftment of the communities in which we operate.
MultiChoice, Tanzania also believe in the power of partnerships, working closely with all stakeholders and partners to drive the growth and development of the continent.

Contributing to Tanzania’s Economy

MultiChoice employs about 100 permanent.

Over 500 young Tanzanian earn their daily income through being Direct Sales Agents

Over 500 accredited and trained installers across the country

About 2000 Megadealers and sub-dealers/retailers across all regions of the country

Growing Tanzania’s creative industries

Embracing our role as a steadfast supporter of pan-African TV content, MultiChoice has demonstrated extensive experience and a commendable track record of investment and training in the development of local film and television. Our commitment extends to ensuring the screening of high-quality local content, with a focus on acquiring and producing content that adheres to world-class standards. This endeavor has provided a platform for the authentic narration of African stories, resonating with our vision of becoming Africa's most loved storyteller.

The tangible rewards of these efforts are evident in the flourishing local film industry, with thousands of producers and actors benefiting directly by showcasing their work and earning a livelihood. Through dedicated channels such as Maisha Magic Bongo and Maisha Magic Poa, we have successfully promoted and received acclaim for local productions, with shows like Jua Kali, Huba, Chanda, Watubaki comedy and Dhohar becoming household names and scooped a number of accolades from various local and international film festivals including the SDG Goal 8 award at the 2023 Business SDG awards by UN Global Compact Local Chapter, where we emerged as the overall winner.

This recognition underscores our impact on creating decent work and fostering economic growth, primarily through investments in local content. Our commitment to the local industry is exemplified by initiatives such as the MultiChoice Talent Factory, emphasizing our dedication to enhancing the skills of emerging creatives.

MultiChoice Talent Factory

Due to the dynamic changes in the entertainment sector, MultiChoice identified a crucial role in fostering the development of future film talents to positively impact Africa's creative industry. Consequently, in May 2018, the company launched the MultiChoice Talent Factory as part of its Corporate Shared Value program. This initiative is designed to nurture and train young, emerging, and passionate film talents through hands-on filmmaking experiences.

To date, 23 aspiring filmmakers from Tanzania have benefited from the East Africa MTF Academy. The success of the program is evident in the achievements of the 18 MTF Alumni who are now actively contributing to the industry, utilizing their acquired skills to enhance the creative landscape through projects such as the award-winning M-Net (MultiChoice) commissioned films on Maisha Magic Channels: Frida, Mvamizi, Still Okay To Date, The Midnight Bride, and Love Transfusion. These films have received numerous local and international prestigious awards.

In addition to the academy, MultiChoice Talent Factory also extends resources to industry professionals in Tanzania and throughout Africa. The second pillar of this initiative, the MTF Masterclass, focuses on upskilling both industry professionals and emerging creatives. It provides exclusive access to practical, expert-led workshops on industry skills. Since its inception in 2019, MTF has successfully trained a significant number of creatives through these masterclasses.

 

 

Hadelin Ndawala, Direct Sales Team Leader, MultiChoice Tanzania

Hadelin has been working with MultiChoice Tanzania for over 6 years as a door-to-door sales agent. He’s now a team leader of a cluster and also the best team leader in the country!

He started as a foot soldier over six years ago with MultiChoice Tanzania and now he is a Field Officer in an Installation Company. He was able to develop his interest in installation and grow.

Hudson Mwakilima, MultiChoice Tanzania Installer

Wilson Nkya, MultiChoice Talent Factory (MTF) Alumni

Wilson had no film affiliation prior to joining the MTF East Africa Academy. Whilst at the Academy he discovered a new skill that is Production Design & Art Direction. He feels that the exposure and insights he gained at the Academy has put him on the right path to tell share his story and leave a legacy.

Leah Mwendamseke, Tanzanian Film Producer

Leah was born and raised in a middle-class family in the suburbs of Dar es Salaam. She has always had a passion for filmmaking and production and was among the many struggling artists with great stories and vision for our local film space.

Executive Management Team

The Board of Directors is comprised of five members bringing a wealth of experience, skills and diversity, under the leadership of Ambassador Ami Ramadhani Mpungwe. The Board is responsible and accountable for providing effective corporate governance, direction and control of the company.

The Company is managed by a highly skilled and diversified team of Tanzanians overseeing the day-to-day business functions as listed below:

Jacqueline Woiso – Managing Director: Administration

Godfrey Bwana – Head of Finance

Ronald Shelukindo – Head of Marketing

Nancy Bagaka – Head of Sales

Hilda Nakajumo – Head of Customer Value Management

Benson Magehema – Head of Operations

Tike Mwakitwange – Head of Human Resources

Johnson Mshana– Head of Corporate Affairs

Astrid Mapunda - Head of Regulatory

Eriq Mfinanga – Head of DStv Business

Davis Mihyo – Acting Head of Customer Experience and Care

MultiChoice Leadership Profile

Contact information

Physical Address:

MultiChoice Tanzania Limited,

Building No. 2, Mlimani City Office Park,

Mlimani City, Sam Nujoma Road,

P.O. Box 8933,

Dar es Salaam-Tanzania.

 

Tel: +255 (0)768 988800, +255(0)784104700,  +255(0)222199600

Email: DStvTanzania@multichoice.co.tz

 

Social media:

@dstvtanzania – Instagram

@DStv_Tz – Twitter

@DStv – Facebook

+255 (0)768 988800, +255(0)784104700,  +255(0)222199600