The MultiChoice Group

About
MultiChoice
Malawi

We are a proud Malawian company founded in 1996, and we are more than just an entertainment provider; we are a catalyst for positive change in our nation. We are dedicated to enriching lives, driving economic growth, and inspiring a new generation of creatives.

Leaders should always be the last one to speak in most forums to encourage others to share their views first. When you as the leader speaks first, it sets the tone for everyone else’s opinions, and they are more prone to adopt your voice. Listening, being transparent in communications, being authentic and having integrity as a leader so that people know that you have their best interests at heart, all help to create that safe space.

Averess Ndhlovu-Chella

Managing Director, MultiChoice Malawi

Our Commitment to our home Malawi

Continuous Innovations

Our commitment to Malawi is evident in our unwavering pursuit of innovation. As industry leaders, we have consistently introduced cutting-edge entertainment technology to Malawians. From DStv and GOtv Stream to Showmax, Box Office, catch-up services, and digital payment platforms, we offer a comprehensive suite of solutions designed to meet the evolving needs of our customers.

DStv stream, GOtv stream and Showmax creatives

Empowering Local Talent

Our steadfast belief to nurturing local talent is unwavering. Through the MultiChoice Talent Factory, we invest in developing the next generation of filmmakers and content creators. By equipping them with the skills to meet international standards, we are contributing to the growth and competitiveness of Malawi's creative industry. Furthermore, our unwavering commitment to combating piracy ensures that the hard work of our creative community is protected, fostering a sustainable and thriving industry.

Customer Centric

Ku Malawi Ndi Kwathu, and that is why customer satisfaction is at the heart of our operations. We prioritize continuous feedback to understand and address our customers' evolving needs. By investing in self-service options and innovative solutions, we strive to deliver exceptional experiences and exceed customer expectations. We empower our customers with sankha wekha the freedom to choose from a diverse range of packages tailored to their preferences and to manage their DStv and GOtv subscriptions with ease.

GOtv and DStv self-service step by step guide creatives

Catalyst for Growth

Our extensive network of over 160 partners, including agents, accredited installers, direct sales force, and mega dealers, ensures widespread accessibility to our services and contributes significantly to the nation's economy. By supporting local businesses and creating employment opportunities, we are empowering communities and driving positive change in Malawi.

Our commitment to social responsibility is deeply engraved in our operations. Through our daily activities and initiatives, we strive to make a positive impact on the communities we serve. As proud Malawians, MultiChoice Malawi is dedicated to inspiring and empowering our fellow citizens, igniting the spark for a better future for all.

At MultiChoice Malawi, we are more than just a company; we are a partner in progress and we believe together we can all contribute positively to Malawi because Malawi Ndi Kwathu.

Growing Malawi’s creative industries

A major focus of the company’s social investment efforts is igniting Malawi’s creative industries through upskilling film and TV professionals. One way the business is doing this is through the introduction of the MultiChoice Expansion Program. A collaborative skills development initiative between MultiChoice, local producers and the public sector – through the MultiChoice Talent Factory skills development expertise.

Moreover, the annual MultiChoice Talent Factory (MTF) Academy which develops the skills of young filmmakers through a year-long learnership programme at the Lusaka-based MTF Academy of Southern Africa has produced skilled alumni.

Chimwemwe Mkwezalamba and Jonathan Kapumba represented the first MTF student intake for Malawi in 2018. Mphatso Makamo and Chisomo Livason who graduated in 2019 and more co-horts to come. Following the successful completion of his learnership, Jonathan also secured a 3-week Bollywood internship and Mphatso participated in a production that was nominated in the MTF category of the 2022 Africa Magic Viewer’s Choice Awards, which took place in Lagos, Nigeria. These students and the many other talented young Malawians that will follow their footsteps will help create a pipeline of local content. Malawian viewers were able to enjoy truly Malawian stories during Africa month on DStv’s pop-up channel, AfroCinema and Zambezi Magic, which showcased favourites such as Fatsani: A Tale of Survival and Highbrow.

Enriching Malawian lives

'Sanka Wekha’ – you choose embodies the customer’s power to choose. Choose from a variety of packages that suit their needs and choose how they manage their DStv and GOtv subscriptions. ‘Sankha Wekha’ highlights MultiChoice’s commitment to put the customer first through offering a world of choice.

Beyond entertainment, MultiChoice Malawi embraces its corporate social responsibility with initiatives that make a meaningful impact. MultiChoice Malawi refurbished the intensive care unit at the Queen Elizabeth Central Hospital in Blantyre and donating more than 7000 personal protective items at the height of the COVID-19. Recent endeavors include aid relief contribution of 1 million South African rand towards Cyclone Freddy disaster management in Malawi and Mozambique.

Sandy Chimphiri, DStv Accredited Installer

Sandy speaks about how MultiChoice Malawi empowered him with the right tools to broaden his knowledge and run a successful business.